Dear hotelier and our valued partner,
For more than 38 years, Radiant Services Corp has operated by core values to take care of our hotels, their guests, team members and our associates. This simple principal has guided us to respond to the difficult times in the past and will guide us in responding to the Coronavirus (COVID-190), which has been declared a pandemic by World Health Organization.
At Radiant Services Corp, we take the outbreak of Coronavirus seriously and are working diligently to ensure that your linen carefully gets sanitized. In order to minimize this outbreak and the potential effect, we have made adjustments to all of our procedures which includes higher temperatures, longer washing time and additional sanitizing agents that will minimize the risks associated with this outbreak and its potential effect to the hotel guests.
As the situation with Coronavirus continues to develop, our entire team is ready and standing by to support you. You rely on us every day and we are going to provide you with the best in class laundry and dry-cleaning services in Southern California. We understand these times can be operationally and financially challenging, as they are for us as well - we are here to assist you respond to the current market environment and plan for a long-term financial goals.
As new developments emerge, we will share information with you about how we continue to operate safely and effectively to service our hotel partners.
I want to personally thank you for your flexibility and partnership. We have built our business on impeccable customer service and in these challenging time we want to ensure we go above and beyond your expectations. We deeply value your loyalty and look forward to always being there for you.